Founded by DSA in 1999, the Metropolitan Improvement District (MID) is a business-improvement area spanning 285 square blocks in downtown – from Denny Way to Pioneer Square and from I-5 to the waterfront. With funding from MID ratepayers, DSA provides cleaning, safety, concierge and homeless outreach services in six center city neighborhoods. Our ambassadors are on the streets of downtown every day, ensuring an inviting, safe and clean urban experience for everyone. The MID was renewed by the Seattle City Council in 2013, with support from a majority of district ratepayers. Over the past year, we’ve enhanced our work in downtown to keep pace with the area’s growth. We now employ more than 120 ambassadors, we’ve extended our daily hours of operation and added additional cleaning equipment. From leaf cleanup to graffiti removal, a few key statistics are captured below.
View your assessment and details about the MID ordinance.
To request a specific service, please call us during hours of operation (see below). After hours, you can leave a detailed message and we’ll follow up the next day.
Making downtown sparkle
Maintaining a safe and friendly downtown
Connecting those in need
People helped with directions
Graffiti tags removed
Bags of leaved collected
Bags of trash collected
Trike service call clean-ups
If you are a property owner downtown and want to receive notifications about downtown, please email Dave Willard, at email@example.com.
If you’re interested in becoming a downtown ambassador, please check out our current job openings.
View Open Positions